The healthcare climate has observed major changes since the Covid-19 pandemic. Several practices have shifted to many telehealth options to reduce face-to-face interaction with increased inaccessibility. However, the truth is with some appointments cannot be properly conducted with a video conference. It means that one way or other, patients do needs a way for other important appointments. This is where non-emergency medical transport plays a major role.

What is Non-Emergency Medical Transportation (NEMT)?

Non-Emergency Medical transport is a benefit that is offered as a benefit from Medicaid. This facility is introduced in the year 1966 by the US Medicaid program. With these facilities, eligible individuals can ride to and from doctor offices, hospitals, and other medical facilities for several Medicaid-approved cares. Originally these benefits were started for low-income beneficiaries who don’t have reliable, low-cost modes of transportation for health-care appointments, had to travel very long times in rural areas and lacked Public Transit options, or had some disabilities.

The National Medical Emergency Transports completely differs from that of medical Emergency transportation (Ambulance). States have set different rules for the ones eligible who are eligible for these rides and whether these trips need to be pre-approved.

Who can access the NEMT Services? 

One of the most common health care services that are accessed using software for NEMT is dialysis, behavioral health services, specialist visits, preventive services, adult day care, and physical therapy.

Some estimates say that around 80% of the medical populations travel independently without the need for any assistance. However, there is still a large population is remaining who required extra assistance from drivers. This extra assistance means help to and from the door or the requirement of a traveling companion because of behavioral issues.

Non-ambulatory passengers need special transport accommodations such as stretcher transport, a wheelchair that needs different types of vehicles. By using the best NEMT Software, users can access trip requests to determine the affordable and most appropriate mode, whether it be a sedan, public transportation, taxi, mileage reimbursement, or van.

How Non-Emergency Medical Transportation is different from that of Emergency Medical Transportation? 

Emergency medical transport, i.e. Ambulance and Non-Medical Emergency Transport are the two types of transportation services. People typically look for ambulances when there is an emergency that needs immediate action and fast travel, like heart attack, stroke, emergency delivery, life-threatening condition, and other life-threatening conditions. 

Ambulance services are usually very expensive; however, it is more likely the individual’s health insurance that will pay for some or all of the cost. A Non-Emergency Medical transport can be paid through medical insurance, where people do need to pay out of pocket. NEMT is scheduled in advance and is available at much lower prices.

Best NEMT Software Providers

• Tobi Cloud
• Trip Sparks
• RouteGenie
• Trip Master
• WellRyde
• RydeWizz
• Pantonium
• NEMT Pulse

Key Features of NEMT Softwares:

The NEMT software provides the services that are vital for every community. Most families rely on NEMT services, which ensure that their family members can easily visit every important appointment. To serve the best NEMT service to its community and customers, it is important to have all the features in the Software o f NEMT that ensures your business runs efficiently, smoothly, and effectively that maximize the business potential.

Multi Fleet Capability

It doesn’t matter what the size of your current fleet, you need to find affordable NEMT software that will offer the ability to handle multiple fleets. While your business might be smaller today, implementing the software will help you to easily add fleets. Without implementing any new process or software you can handle multiple vehicles. With the right software, you will manage one and multiple fleets for various companies that utilize the same platform.    

GPS Vehicle Monitoring on Real-Time

There are  many benefits that come from real-time GPS vehicle monitoring through a variety of fronts:

• You can track your vehicles and drivers through real-time GPS.
• It protects your staff, protects you with proper reporting, and helps the business to identify the problem of the drivers.
• It provides peace of mind to every stakeholder.

Auto-Scheduling

Scheduling the routes and drivers are bit complicated. Utilizing auto-scheduling through machine learning and AI will help to decrease the complexity of the job. Dispatch can rely on the auto-scheduling feature that handles most of your routes. This feature will help to free up the dispatchers to deal with the many complex needs of customers.

Auto Trip Attestation

One thing that most business owners wish to have is to streamline how they are paid. Therefore, the NEMT feature is important for your software is through auto trip attestation. With this software, your trips are attested automatically and instantaneously when they are finished. It means that not only the billings and payments are more accurate, but you get paid faster.

Claims and Billings

Any software that you choose for the NEMT business offers claim features and billing. It is one of the most important factors that you need for your business. This ensures that you are getting paid for every ride that is provided by the company. Therefore it is important to have a Claims and Billings option for your software.