Every time we receive our energy bills, we start complaining about the high amounts we need to spend over them. However, when it comes to switching the energy suppliers, we always have our ever ready list of excuses to share with others as in why we cannot switch our energy suppliers. Few of the most commonly used excuses are:

I don’t know how to use a computer

This is the most favorable excuse for anyone and everyone who is too lazy to explore other options available to switch their suppliers. Yes, we agree that most of the energy suppliers provide switching services via online mode – however, there are several companies that still provide this service over the phone. You simply need to call their customer service and their team of advisors will guide you with the process. For instance, if you are an Extra Energy customer, you can call them directly on Extra Energy Contact Number. Furthermore, you can also use your friends’ and family’s help to find the best deal for you as they can also look for this information online for you.

I don’t understand my bill and hence won’t be able to share the information asked by my company

You are not alone when it comes to understand the utility bills. Most of us aren’t able to relate to the technical terms mentioned in our bills. However, that doesn’t mean that you won’t be able to switch your energy supplier, because you won’t need this information at all to compare prices or switch your supplier.

All you would need is your consumption figures. Whether you opt for online method or by calling your energy supplier, you simply have to enter your postcode, and approximate consumption of your energy usage (units). The company’s website will make an assumption of your usage depending on the size of property you live in. In case you are receiving higher-than-average bills, inform the operator about this or mention this information on the website to get a correct estimate.

It is a confusing and time taking process

We agree that switching problems do occur, but then also most switches go without any problem at all. You need to understand the fact that most of the switching problems occur due to customers misreading their meter readings and sharing the wrong information with the energy supplier

To avoid this mistake, make sure that you double check the last reading taken and confirm that they tally. Also, even though, there is least probability of you being charge for two bills during the process of switching, it would be a smart decision to cancel your direct debits to avoid any unpleasant surprises later on.

I am a renter and hence don’t have the right to switch the supplier

It doesn’t matter whether you are the property owner or a renter in the property, if the utility bills are under your name, you are free to switch the suppliers. However, you might need to check your rent agreement as some clauses might prohibit switching, but there is a very rare possibility of this scenario happening.